Terms of service
Gremlin Vibe Co., LLC – Terms of Service
Effective Date: June 29, 2025
⸻
1. Overview
These Terms of Service (“Terms”) govern your access to and use of the Gremlin Vibe Co. website (the “Site”), any related services, and any purchase of products offered by Gremlin Vibe Co., LLC (“Gremlin Vibe Co.”, “we,” “us,” or “our”). By accessing or using the Site or purchasing any products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access the Site or purchase products from us.
⸻
2. Eligibility
You must be at least 13 years old to use this Site. If you are under the age of 18, you may use this Site only with the involvement and consent of a parent or legal guardian. By using the Site, you represent and warrant that you meet these requirements and that any purchases made by you are with appropriate authorization and supervision. We reserve the right to request proof of age or parental authorization at any time and to cancel or refuse orders that do not comply with these requirements.
⸻
3. Account Creation
You may be required to create an account to place orders. You agree to:
• Provide accurate, current, and complete account information.
• Maintain the security of your account credentials.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately if you suspect unauthorized use of your account.
⸻
4. Products and Orders
Product Descriptions:
We strive to display our products accurately, but we do not guarantee that product descriptions, images, pricing, or other content is error-free, complete, or current.
Order Acceptance and Cancellation:
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product availability, errors in product or pricing information, or suspected fraud. If we cancel your order after your payment has been processed, we will issue a full refund.
Pricing and Taxes:
All prices are in U.S. dollars. You are responsible for any applicable sales tax, customs duties, or other governmental fees.
⸻
5. Shipping
• We only ship to addresses within the United States.
• Shipping times are estimated and not guaranteed.
• We are not liable for delays caused by carriers.
• Title and risk of loss transfer to you upon delivery to the carrier.
⸻
6. Returns and Exchanges
All sales are final.
Exchanges are only offered in cases of manufacturer defects, as detailed in our Return & Exchange Policy.
• No refunds will be issued under any circumstances.
• No returns are accepted except as explicitly stated in our policy.
• For jewelry exchanges, defective items must be returned using the prepaid shipping label we provide.
Please review our Return & Exchange Policy before placing an order.
⸻
7. Intellectual Property
All content on the Site—including logos, graphics, text, images, product designs, and software—is owned by Gremlin Vibe Co. or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works without our express written permission.
⸻
8. User Content
If you submit comments, reviews, photos, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content for any purpose, including marketing. You represent that you own or have the necessary rights to submit User Content and that it does not infringe any third party’s rights.
⸻
9. Prohibited Conduct
You agree not to:
• Use the Site for any unlawful purpose.
• Violate any applicable laws or regulations.
• Infringe our intellectual property rights or those of any third party.
• Transmit viruses or any malicious code.
• Attempt to gain unauthorized access to our systems.
• Use automated means to access the Site (e.g., scraping, bots).
⸻
10. Disclaimer of Warranties
YOUR USE OF THE SITE AND PRODUCTS IS AT YOUR OWN RISK.
The Site and all products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Site will be error-free or uninterrupted.
⸻
11. Limitation of Liability
To the fullest extent permitted by law, Gremlin Vibe Co. and its owners, employees, and affiliates shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising out of or related to:
• Your use of or inability to use the Site.
• Any products purchased through the Site.
• Any errors or omissions in content.
• Any unauthorized access to your account.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
⸻
12. Indemnification
You agree to indemnify and hold harmless Gremlin Vibe Co., its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of:
• Your violation of these Terms.
• Your misuse of the Site or products.
• Your violation of any law or the rights of any third party.
⸻
13. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. You agree that any dispute shall be resolved exclusively in the state or federal courts located in Montgomery County, Texas. You waive any objection to jurisdiction or venue in those courts.
⸻
14. Severability
If any provision of these Terms is found unenforceable, the remainder will remain in full force and effect.
⸻
15. Changes to Terms
We may update these Terms from time to time. Changes are effective when posted on the Site. Your continued use of the Site or purchase of products constitutes acceptance of the revised Terms.
⸻
16. Contact Us
If you have any questions about these Terms, please contact us at:
Gremlin Vibe Co., LLC
Email: matt@gremlinvibeco.com
Gremlin Vibe Co. Stainless Steel Jewelry Disclaimer
IMPORTANT SAFETY & CARE INFORMATION – PLEASE READ CAREFULLY
Gremlin Vibe Co. (“the Company”) offers jewelry crafted from stainless steel, a durable and corrosion-resistant material. However, proper care and use are essential to maintain product integrity and protect your health.
Care & Usage Instructions:
• Avoid Harsh Chemicals: Do not expose stainless steel jewelry to chlorine, bleach, ammonia, or other strong chemicals. This includes household cleaners, swimming pools, and hot tubs.
• Do Not Use Abrasive Cleaners: Refrain from using scouring pads, steel wool, or harsh polishes that may scratch or damage the finish.
• Remove During Certain Activities: Always remove jewelry before exercising, bathing, swimming, using saunas, or engaging in heavy manual work to prevent damage or injury.
• Avoid Prolonged Moisture Exposure: Although stainless steel is corrosion-resistant, prolonged contact with water or sweat may dull the surface or cause irritation in some individuals. Dry thoroughly after exposure to moisture.
Medical & Allergy Disclaimer:
• While stainless steel is generally hypoallergenic, individuals with known metal sensitivities, nickel allergies, or dermatological conditions should consult a medical professional before wearing.
• Discontinue use immediately if you experience any redness, itching, swelling, rash, or other skin reactions. Seek prompt medical attention if symptoms persist or worsen.
• Jewelry should not be worn by children under the age of 12.
• Jewelry items are not intended for ingestion, chewing, or other unintended uses. Keep away from small children and pets to prevent choking or injury.
Liability Disclaimer:
Gremlin Vibe Co. shall not be held liable for any direct, indirect, incidental, or consequential damages arising from misuse, failure to follow care instructions, allergic reactions, or any other circumstances beyond our control. Use of our products is at the customer’s own risk.
By purchasing or using our stainless steel jewelry, you acknowledge that you have read, understood, and agree to abide by the terms of this disclaimer.
Gremlin Vibe Co. Hat Disclaimer
IMPORTANT SAFETY & CARE INFORMATION – PLEASE READ CAREFULLY
Gremlin Vibe Co. (“the Company”) offers hats and headwear designed for fashion and casual wear. Please follow the care and safety guidelines below to preserve the quality of your product and ensure safe use.
Care & Usage Instructions:
• Spot clean or hand wash only. Do not machine wash or tumble dry unless otherwise stated. Improper cleaning methods may result in shrinkage, fading, or material breakdown.
• Store hats in a cool, dry place. Avoid excessive sun exposure or moisture when not in use.
• Do not expose hats to open flames, high heat, or industrial environments.
Safety Disclaimer:
• Hats sold by Gremlin Vibe Co. are not intended for use as protective equipment and do not offer certified UV or impact protection.
• Decorative elements, such as snaps, adjustable straps, or patches, may present a choking hazard. Keep away from small children and pets.
• If you experience discomfort, skin irritation, or an allergic reaction while wearing our hats, discontinue use immediately and consult a healthcare professional.
Limitation of Liability:
Gremlin Vibe Co. shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from improper use, failure to follow care instructions, allergic reactions, or use beyond the product’s intended purpose. Use of our hats is at the customer’s own risk.
By purchasing or using our hats, you acknowledge that you have read, understood, and agree to this disclaimer and policy.